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General Terms and Conditions (GTC)
for services of DOM Robert Berlin
(as amended on December 1, 2024)

1 Objectives and scope of application 
1.1 The following GTC apply to all services provided by DOM Robert Berlin (hereinafter referred to as "DOM Robert"). 
1.2 Their aim is to promote the safest possible provision and use of services by DOM Robert and to minimise the associated health and legal risks for the parties involved.
1.3 These GTC stand for an open, dignified, direct and sex-positive exchange about the human body, sexuality, sensory, somatics, sensuality and mindfulness free of shame, taboo, discrimination, stereotypes and disrespect. These GTC are to be interpreted in this spirit and the contractual relationship is to be filled with life accordingly, and the agreed services are to be provided and utilised.
1.4 By utilising the services, in particular by paying the price of the respective service in full or in part, the recipient of the service (hereinafter referred to as "Sub") agrees to these GTC.
1.5 Supplementary individual agreements shall be concluded between DOM Robert and the Sub regarding specific services or modalities of these services. These individual agreements shall regulate the specific area of the service in question, but shall not cancel the general validity of these General Terms and Conditions. The remaining provisions of these General Terms and Conditions shall remain fully effective and applicable.
1.6 The current version of the General Terms and Conditions can always be viewed on the DOM Robert website at www.domrobertberlin.com/legal. Individual agreements shall be concluded separately.

2 Subject matter of the contract
2.1 The subject of these terms and conditions are BDSM sessions by DOM Robert, whereby the parties understand this to mean mental, physical and sexual role play of varying duration (from hours to several years) and independent of the presence of the parties in one place (both as presence and online or with technical means at a distance time-shifted BDSM sessions) as well as independent of the number of parties involved (individual or group sessions).
2.2 In accordance with the BDSM scene's own understanding, the parties shall strive for a total power exchange between the parties within the framework of the service provided by DOM Robert Berlin, in which DOM Robert shall put the sub into complete submission to the will and ideas of DOM Robert. In doing so, the parties expressly agree that they consciously waive the mutual protective effect of general ethical, moral and - unless mandatory - legal standards or that it is precisely their intention in establishing this contractual relationship to break with such standards and also with the general notions of morality and thus to create a new embodied sensual, psychosomatic and psychological experience through various psychological, sensory and somatic influences. 
2.3 Conscious of the fact that the use of illegal drugs can hardly be agreed upon in a legally effective manner, but that a waiver of the inclusion of this phenomenon, which is widespread in the scene, in these GTC would in no way serve the safety of the persons involved, but could rather increase the associated physical and mental risks, these GTC oblige the parties involved to deal openly and transparently with drug use, whereby DOM Robert undertakes to provide its services without being under the influence of any drugs, regardless of their legal status.
2.4 In particular with regard to the above-mentioned agreements, but also in principle, the questions asked by DOM Robert in connection with and in relation to the services agreed here, but in particular regarding physical and mental ailments and previous illnesses of the sub as well as the consumption of legal and illegal drugs, must be answered truthfully and completely by s, the information requested must be provided and the instructions of DOM Robert regarding safety and health protection must be followed. Refusal to provide answers or false information and non-compliance with DOM Robert's instructions shall immediately release DOM Robert from its obligation to fulfil its obligations.  
2.5 The use of DOM Robert's services with suicidal intent shall be considered incompatible with the subject matter of these GTC. From the moment that DOM Robert becomes aware of indications of suicidal motivation on the part of the sub when utilising the services of DOM Robert, he shall be released from his obligation to perform and may initiate appropriate rescue measures, whereby he shall also be released from his duty of confidentiality to the extent that is expedient for the competent authorities and the next of kin of the person concerned to be adequately informed.             
2.6 The parties also agree that the subject matter of this agreement is services within the meaning of and subject to the special statutory provisions of the ProstG and ProstSchG of the Federal Republic of Germany, whereby the parties are aware of their respective obligations and rights, including health, safety and protective measures and the exclusion of objections and defences. It is also expressly agreed that the provision of services within the meaning of the above-mentioned statutory provisions is neither part of the services provided by DOM Robert in general nor the subject matter of these GTC. DOM Robert shall be liable for compliance with all applicable special regulations and provisions.

3 Prices, payment, cancellation, reimbursement
3.1 All payments for services rendered by DOM Robert shall be made in advance as bank transfers or card payments. DOM Robert offers various payment methods in EUR and USD. On-site card payments are only offered to regular customers in exceptional cases.

3.2 The prices published on a daily basis together with the service description in DOM Robert's price list (Annex I to these GTC) shall apply to the respective services. 
3.3 The respective prices are gross prices including VAT at the statutory rate. 

3.4 The price for the Experience Session does not include any fees from external service providers. In particular, it does not include the use of third-party play rooms. The corresponding third-party regulations apply, for which DOM Robert assumes no liability. In case we agree on the use of DOM Robert's partnership playroom grounds at the brand new and largest BDSM Studio ATRIUM in Berlin additional charges of 280€ apply as of December 1 2024.
3.5 The price is due in full in advance on the day of booking the respective service, unless a deviating agreement has been made, the legal validity of which requires the written form, and with the exception of Experience Sessions, for which a non-refundable instalment in the amount specified in the price list is to be paid on the day of booking.  
3.6 For an Experience Session, advance payment in the full amount of the price must be made no later than seven calendar days before the day on which the Experience Session takes place. If DOM Robert has not received payment of the full price of the booked DRB Experience Session by the end of this period, the booking shall be deemed to have been cancelled by the Sub. DOM Robert shall be released from any legal obligation to hold the Experience Session on the originally planned date. 
3.7 Cancellations of DRB Experience Sessions for which DOM Robert is responsible can be rebooked to another date free of charge or refunded in full, taking into account the availability of the sub. DOM Robert must inform the affected sub of these two options in writing with the cancellation notification. Should the sub decide in favour of a rebooking, DOM Robert shall immediately work towards providing an alternative date that is as convenient as possible according to the sub's wishes. If the Sub decides in favour of a refund, DOM Robert shall reimburse the respective gross amount plus any bank charges demonstrably incurred.
3.8 The same rule shall always apply to all refunds by DOM Robert: A refund shall be made by DOM Robert immediately, but no later than the tenth calendar day after the day on which the cancelled session was to take place, in the same way as the payment was made.
3.9 In the event of cancellations of all service appointments provided online for which DOM Robert is responsible, there shall initially be an obligation to rebook to an alternative date as soon as possible. However, the affected sub shall be entitled to a refund of the price paid - in the case of individual bookings - in full or pro rata - less the time already spent and invoiced on a minute-by-minute basis or - in the case of bundles - pro rata to the number of sessions already used - plus any bank charges demonstrably incurred, at the latest if DOM Robert is unable to attend any of the three alternative dates offered by the sub (whereby these are each to be offered in a different week and on a different day and time). 
3.10 Subs may cancel their booking free of charge subject to the following deadlines:
a) Experience Sessions - 7 calendar days before the day on which the Experience Session was to take place - price minus the booking fee to be offset against the final price as a lump sum compensation for the expenses incurred by DOM Robert, 
b) for all initial appointments for services provided online, a deadline of 48 hours before the planned appointment applies,
Regular customers can cancel individually booked sessions free of charge within 24 hours,
c) When purchasing a bundle, a no-show cancellation is always included during the period of use of the respective bundle, otherwise the regular customer regulation of 24 hours before the appointment applies to bundles.

d) In the event that the Sub should fail to provide an alternative time and date and also fail to claim a refund, the rebooking and refund claim shall expire after 6 months from the date of the original payment receipt,
e) The rebooking or refund claim expires on the day on which the Sub cancelled or did not attend the alternative date, even if this date is before the period of 6 months listed under d).

3.11 The regulation explained here serves the general order and in emergencies and personal crisis situations goodwill regulations are of course possible.

4. Responsibility for the general compliance
As a general rule, DOM Robert bears the overall responsibility for compliance with national and Berlin regulations, in particular with regard to trespassing, rest periods, etiquette, nudity in public, taking into account the foreign nationality of the submissive, as he may not be aware of certain local aspects. The exceptions to this are deliberate refusal by the submissive to follow the instructions of DOM Robert, which then resulted in civil claims or other legal consequences.  

5. Health and safety
DOM Robert declares, 
5.1. that he is aware of his obligations under the special statutory regulations for his service and that he complies with these and fulfils the statutory requirements. 
5.2. that he fulfils the legal requirements in particular with regard to his duty to report, hygiene, prevention of infectious diseases and safety equipment (alarm device, emergency plan, testing the safety of equipment used by him) and that he himself is qualified as a first aider.
5.3. that he has the professional experience that is sufficient for the safe provision of the service agreed here. 
5.4. that he is aware of his responsibility that no actions performed by him on Submissive, either individually or in combination, may result in a life-threatening situation for Submissive and that he will prevent a life-threatening risk for Submissive with each individual action.
5.5. that the confidentiality of all personal information about Submissive obtained by DOM Robert before and during the BDSM session agreed herein is guaranteed by a separately drafted Voluntary Confidentiality Agreement after the end of the BDSM session agreed herein.

6. INDIVIDUAL ARRANGEMENT: STD
6.1. Concerning the current risk of infection with any sexually transmitted diseases and other diseases that could be transmitted through the agreed practices, both parties declare that, based on their individual life and sexual practices as well as general therapy and current examination findings, these are to be classified

  • [to be agreed (for example: as very low or extremely unlikely)].

At the same time, the parties mutually declare that a risk of infection cannot be ruled out completely and with absolute scientific certainty.

6.2. The parties further confirm that they are aware of the special German legal regulation of the condom obligation in accordance with the ProstSchG.

6.3. The parties agree that if they become aware of infections at a later point in time, if this finding can be based on scientific knowledge either with the practices of the parties or the infection could have already existed at the time of their interaction contrary to other assumptions of the parties and must have led to a risk of infection to be assessed differently, they will inform each other immediately of the medical findings in this regard.

The following individual agreements are prepared and agreed individually. The marked passages refer to the need for regulation and agreement, serve merely as examples and are not intended to negatively influence the final agreement under any circumstances. 

7. INDIVIDUAL AGREEMENT ON DRUG USE
7.1. The parties declare that they

​[to be agreed individually]

  • (are not under

  • the influence of drugs,

  • alcohol or

  • medication at the beginning of the BDSM session and will

  • not consume any drugs during the BDSM session.

7.2. This does not include

[to be agreed individually] (the drug "Poppers", which has been procured by Sub and is to be administered by DOM Robert at his discretion, preferably to a near unconscious state).

8. INDIVIDUAL AGREEMENT Safe-Word

8.1 Any session with DOM Robert is about safe, sensible, consensual and risk aware kink and the purpose of a session is his and his Sub's expressed mutual desire to push the physical and psychological boundaries as far as it serves the pleasure of the role play. 
8.2 However, should it exceptionally happen that the submissive is convinced that the upcoming experience will change his psyche so much or cause him physical harm, or that he cannot stand it under any circumstances, or that he may even need help, then the sub has the right to end the session at any time with a verbal safety word or a non-verbal safety gesture, which DOM Robert must fully respect. This means that all physical and mental practices used in the session will be stopped immediately, the health of the submissive will be checked and external medical assistance will be requested if necessary.

8.3 In principle, the necessary assistance measures are weighed up and initiated in mutual trust. In the event that the submissive is not in a position to make such decisions for himself, as well as in all other cases where DOM Robert considers the physical or mental condition of the submissive to be such that it justifies the initiation of external assistance measures or this can be considered the safest and healthiest option, DOM Robert is authorised to take such measures (if necessary, even against the expressed will of the submissive).       

8.4 Safe-word regulation

[to be agreed individually]

(Example: The traffic light rule (GREEN-YELLOW-RED) is agreed as a verbal safe word, whereby "RED" has the meaning of an absolute prohibition of further role-play actions / termination of the role-play. In order not to interrupt the role play, DOM Robert explicitly encourages the submissive - provided that the condition is neither harmful to health nor life-threatening - to use the safe word "YELLOW" as often as possible, so that DOM Robert has the opportunity to adjust his practices in good time. . "GREEN" is used by the submissive in response to requests from DOM Robert to confirm his well-being and centre.

8.5 It is agreed to use the verbal safe word if physically possible. In the event that the scene makes verbal communication difficult, the following sign is agreed as a safe word: non-verbally equal to "YELLOW" a three-fold grab with the hand on a part of DOM Robert's body that you can reach. The meaning of "RED" is to grab twice three times quickly. If your hands are not free, three or three repeated grabs with other parts of your body (legs, feet, eyes, etc.) are agreed as a non-verbal safe word.)

 

8.6 Extra safe word for special health conditions

[to be agreed individually]

(Example: As an exception, a separate safe word is agreed in view of the medical history of the submissive.

This is "Knees". At the same time, the parties do not understand this as a fundamental request to interrupt the BDSM session as such, but merely to correct the course of the BDSM session, to prevent a further deterioration of the current medical condition, to immediately prevent a further development of an already occurring deterioration and, if necessary, to initiate countermeasures. The above-mentioned general consent and exclusion of liability towards DOM Robert also applies to this part of the submissive's body with a pre-existing medical condition. )

 

8.7 IDIVIDUAL AGREEMENT regarding Consencual Non-Consent

[to be agreed individually]

(8.1 It is expressly agreed that there is no general safe word for the cessation of the BDSM session, i.e. that DOM Robert must ignore any objection or resistance to his actions. The abuses listed below are considered permitted and desired by the submissive. Any actions outside of this agreement or if these are not mentioned, are considered not permitted or prohibited and their use by DOM Robert - as punishable intentional bodily harm.   

However, the agreement on Consecual Non-Concent is limited in time and will be terminated on XX.XX.XXXX at XX.XX. At that time, the effect of this agreement will be - irrevocably - cancelled.

In addition, DOM Robert is obliged to verbally inform the Submissive of the time every round hour)).

9. INDIVIDUAL AGREEMENT: Film and image recordings
[to be agreed individually]
Example:
9.1 The parties agree to a live transmission and film and image recordings of the BDSM session, provided that DOM Robert guarantees that Sub's face cannot be seen at any time during any recordings, whereby a blindfold is agreed as a sufficient minimum, even if a full face covering is to be used by DOM Robert during the BDSM session. DOM Robert guarantees that Sub's face cannot and will not be filmed when the face masks are changed.    
9.2 The sub declares that the resulting image and film material may be used by DOM Robert for any commercial and non-commercial purposes freely, without restriction and without remuneration.)

10. INDIVIDUAL AGREEMENT - Tabus
[to be agreed individually]
10.1 Tabus
Accordingly, in accordance with these GTC, the parties agree that any action for the purpose of the fulfilment of this contract shall not include such actions as

humiliation,

insult,

physical abuse by hitting, beating, kicking, pushing, shoving, whipping and chastising,

Deprivation of liberty and sensory deprivation through shackling, locking up, tying to objects, attaching handcuffs/footcuffs, blindfolds and blindfolds,

various effects on the skin (injuries to the skin are subject to an individual agreement),

exchange of bodily fluids and

the insertion of objects, hands and feet into all body orifices and penetration with penis,

is regularly recognised as a generally accepted and intended framework for action in a BDSM session, provided that this abuse is objectively not necessarily causally related to physical and psychological damage

of a duration that is foreseeable under normal circumstances

remained visible and/or perceptible for less than approx. 24 hours, or

the mistreatment practised would not be scientifically and practically expected to pose a threat to life under the same circumstances.

10.2 All BDSM sessions conducted by DOM Robert are always worked out individually and agreed upon individually. The following course of the session is agreed by the parties for the session:

- XY1

- XY2

- XY3

11. INDIVIDUAL AGREEMENT - CONSENCUAL ABUSE CATALOGUE
11. in order to achieve the above-mentioned objectives of this agreement, this catalogue of actions by DOM Robert is deemed to have been consented to by Submissive and agreed regardless of the health, physical and psychological risks:
[to be agreed individually]
11.1. unrestricted, arbitrary personal disrespect, humiliation and insult, including in public, including face-whistling and spitting,
11.2. physical abuse as objects such as urinals, toilets, cleaning rags, shoe brushes, clothes racks, seats, tables, shelves, ashtrays (including putting out cigars on the body with burns), 
11.3. physical abuse such as punches, blows, kicks, blows, dropping, tripping,
11.4. physical abuse with various devices such as electric shocks, clamps, weights, pulling and stretching mechanisms,  
11.5. physical abuse with whips, canes, floggers, bullwhips, cat whips, paddles, crops, rubber whips, whereby up to one week of permanent skin injuries, wounds, including bleeding wounds, are expressly consented to,
11.6. physical restraint by any kind of bondage, handling, holding, lashing to fixed objects, mummification, sleeping bag, straightjacket, necklace, keten, handcuffs and legcuffs, head harness, harness, chastiy, adhesive tape, whereby bruises and minor wounds lasting for several days are deemed to be agreed,    
11.7. deprivation of liberty through bondage, tying, hanging, confinement and locking up, confinement and loneliness,
11.8. violation of bodily integrity through anal penetration with the penis, hands and feet (including fisting) of DOM Robert, dildos, anal hooks, anal balls, speculums and the insertion of various objects (including electrostimulation devices and fucking machines), whereby possible injuries to the intestines are to be avoided as far as possible, but their risk is consciously accepted and thus consented to,  
11.9. Violation of bodily integrity through oral penetration with penis, hands and feet, insertion of any objects into the mouth, use of nose and mouth gags and hooks,
11.10. Violation of bodily integrity by sounding and inflicting pain on the penis and testicles (see limits), whereby possible injuries are to be avoided as far as possible, but their risk and the risk of infection are consciously accepted and are therefore consented to,  
11.11. Choking with chains, straps, belts, ropes, hands, arms, legs, to the point of unconsciousness with or without the addition of poppers, 
11.12. interruption of breathing by omission of air and oxygen supply or their replacement by poppers,
11.13. Deprivation of visual perception through masks and blindfolds,
11.14. Deprivation of acoustic perception by wearing headphones,
11.15. Physical abuse by deprivation of drinking water or replacing it with forced drinking of DOM Robert's and sub's own water urine,
11.16. physical abuse by forced rimming of DOM Robert's anus - even if it is not clean - and eating DOM Robert's faeces,
11.17. Preventing erection and ejaculation,
11.18. Branding with fire irons with long-lasting wounds,
11.19. Shooting with various objects (protective goggles required to prevent eye injuries).

 

INDIVIDUAL AGREEMENT - CATALOGUE OF PROHIBITED ABUSES
12. the following acts are deemed to be expressly non-consensual under this agreement:
12.1. anal penetration of the Submissive DOM Robert by his member without the use of a condom,
12.2. hitting, pulling and squeezing the scrotum of the Submissive,
12.3. hard blows or kicks against the abdomen of the submissive,
12.4. no stabbing, cutting, tearing of the skin, no deliberately caused bloody injuries to the submissive,  
12.5. kissing (because of DOM Robert's dental treatment today).
 

13. Severability clause
If any provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, this shall not affect the validity or enforceability of any other provision of this Agreement in that jurisdiction or the validity or enforceability of that or any other provision of this Agreement in any other jurisdiction.

14. CONTRACTUAL LANGUAGESIn the event of any dispute or ambiguity arising out of this Agreement, both parties recognise that both the English and German versions of this Agreement shall be deemed legally binding and shall have equal weight.

INDIVIDUAL AGREEMENT PLACE OF JURISDICTION
15. By signing this agreement, the parties confirm that they have individually discussed the question of jurisdiction and, notwithstanding superseding customer protective rights, in view of the inherent personal quality of the provided and rendered services, as well as the specific German legal regulation governing the contractually relevant services, the parties hereby expressly acknowledge and declare that Berlin, Germany, shall be the place of jurisdiction for all disputes, claims and demands arising from this contract.
 

Special Xmas Offer 2024

Annex II, GTC, Dec 1, 2024

1. In the period from Dec 1 to 31, 2024, DOM Robert issues value vouchers applicable on all future purchases and bookings on any current or future services and products of DOM Robert in the period from Dec 1, 2024 to Dec 31, 2025. These vouchers can primarily be booked via the DOM Robert website www.domrobertberlin.com and via the payment service provider SumUp. Other purchase options are to be agreed individually. The specific sales and payment channel shall not have any adverse effect on the validity of the vouchers and the application of these terms and conditions for the subs.

2. The vouchers are also not tied to any specific service or product. They will be credited in one amount to the price valid at the time of their redemption in accordance with these terms and conditions (double the value of the purchase price paid for the voucher).

The amount to be spent on the voucher is to be determined by the sub. 

Example: The current price of an Experience Session is €1299. The sub purchases a voucher at a price of €500. He books an Experience Session on May 15, 2025 and redeems his voucher for payment. The price of the voucher is deducted from the booking price in double value at the time of payment. In this case, it is €500 X 2 = €1000. The sub pays the difference of €299.

3. The voucher is not personal and can be freely transferred.


4. The voucher does not have to be redeemed all at once, but can be used proportionately and simultaneously for different products and services at the same time.

5. The vouchers must be redeemed by December 31, 2025, otherwise they will lose their validity. The purchases and bookings for which vouchers are used for payment must be registered, ordered or booked by September 30, 2025 at the latest, whereby the purchase or booking must take place by the time the voucher expires. If, through his own fault, DOM Robert is only able to provide an order, purchase or booking after the voucher has expired, then vouchers can also be redeemed later or, alternatively, refunded.


6. Vouchers cannot be canceled by the sub, but the same liability of DOM Robert for cancellations as for deposits applies to vouchers according to these terms and conditions: DOM Robert will fully refund the amount the sub spent on the voucher for bookings and purchases already agreed upon, as for other cancelled purchases and bookings, unless the parties agree on alternative dates or other special arrangements, in which case subs are not obliged to deviate from these terms and conditions.

7. Should DOM Robert completely cease providing his services during the period of voucher validity, or should it not offer equivalent services or products that would be reasonable for buyers to accept as a substitute for the range of services applicable during the voucher purchase period, DOM Robert must refund the full voucher purchase price by December 31, 2025.

​

Data privacy statement

1. General Remarks
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

  • Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the controller" section of this privacy policy.

  • How do we collect you
    r data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

  • What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

  • What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have any further questions on the subject of data protection.

  • Analysis tools and tools from third-party providers

When you visit this website, your surfing behaviour may be statistically analysed. This is mainly done with so-called analysis programmes.
You can find detailed information on these analysis programmes in the following privacy policy.

2. Hosting
We host the content of our website with the following provider: WIX
The provider is Wix.com Ltd, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter "WIX").
WIX is a tool for creating and hosting websites. When you visit our website, WIX is used to analyse user behaviour, visitor sources, the region of website visitors and visitor numbers. WIX stores cookies on your browser that are required to display the website and to ensure security (necessary cookies).
The data collected by WIX may be stored on various servers worldwide. The WIX servers are located in the USA, among other places.
For details, please refer to the WIX privacy policy: https://de.wix.com/about/privacy.
According to WIX, data transfer to the USA and other third countries is based on the standard contractual clauses of the EU Commission or comparable guarantees in accordance with Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.
The use of WIX is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000000GnbGAAS&status=Active

3. General Notes and Mandatory Information

  • Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your

personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

  • Note on the responsible body

The party responsible for data processing on this website is
OM Robert Berlin | Robert Putnis DRB | Bessemerstraße 82 | 10. OG Süd | 12103 Berlin | Phone: +4915111076800
E-mail: submit@domrobert.berlin

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

  • Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfil a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Note on the transfer of data to third countries that are not secure under data protection law and the transfer to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are not secure under data protection law and US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in third countries that are unsafe under data protection law.

We would like to point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. Data transfer to the USA is therefore permitted if the recipient is certified under the "EU-US Data Privacy Framework" (DPF) or has suitable additional guarantees. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

  • Recipients of personal data

As part of our business activities, we work together with various external organisations. In some cases, it is also necessary to transfer personal data to these external organisations. We only pass on personal data to external bodies if this is necessary for the fulfilment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

  • Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

  • Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

  • Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

  • Information, rectification and erasure

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time regarding this and other questions on the subject of personal data.

  • Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

  • SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from
"http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

  • Objection to advertising emails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. Data collection on this website

  • Cookies

Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

  • Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective

effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your enquiry including all personal data (name, enquiry) for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Social Media

  • Facebook

Elements of the social network Facebook are integrated on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

An overview of the Facebook social media elements can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When the social media element is active, a direct connection is established between your end device and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile.
This allows Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at
https://de-de.facebook.com/privacy/explanation.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

If personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook. The processing carried out by Facebook after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. You can find the wording of the agreement at
https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:
https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000000GnywAAC&status=Active

  • X (formerly Twitter)

Functions of the service X (formerly Twitter) are integrated on this website. These functions are offered by the parent company X Corp, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland, is responsible for the data processing of persons living outside the USA.

When the social media element is active, a direct connection is established between your device and the X server. X (formerly Twitter) thereby receives information about your visit to this website. By using X (formerly Twitter) and the "Re-Tweet" or "Repost" function, the websites you visit are linked to your X (formerly Twitter) account and made known to other users. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the
transmitted data and their use by X (formerly Twitter). Further information on this can be found in the privacy policy of X (formerly Twitter) at: https://twitter.com/de/privacy.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can change your data protection settings at X (formerly Twitter) in the account settings at https://twitter.com/account/settings

  • Instagram

Functions of the Instagram service are integrated on this website. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

If personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram after forwarding is not part of the joint responsibility.
The obligations incumbent on us jointly have been set out in an agreement on joint processing. You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook or Instagram tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:
https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/ and
https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram's privacy policy: https://privacycenter.instagram.com/policy/.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000000GnywAAC&status=Active

6. Analysis tools and advertising

  • IONOS WebAnalytics

This website uses the analysis services of IONOS WebAnalytics (hereinafter: IONOS). The provider is

1&1 IONOS SE, Elgendorfer Straße 57, D - 56410 Montabaur. As part of the analyses with IONOS
visitor numbers and behaviour (e.g. number of page views, duration of a website visit, bounce rates), visitor sources (i.e. which page the visitor comes from), visitor locations and technical data (browser and operating system versions) can be analysed. For this purpose, IONOS stores the following data in particular

referrer (previously visited website) requested website or file browser type and browser version operating system used device type used

  • Time of access

IP address in anonymised form (only used to determine the location of access)

According to IONOS, data collection is completely anonymised so that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics.

The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the statistical analysis of user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Further information on data collection and processing by IONOS WebAnalytics can be found in the IONOS privacy policy at the following link:
https://www.ionos.de/terms-gtc/datenschutzerklaerung/

7. Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to exist. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address will be stored by us or the newsletter service provider in a blacklist.
Newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

8. Plugins and tools

  • YouTube

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

Furthermore, YouTube can store various cookies on your end device or use comparable technologies to recognise you (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Further information on the handling of user data can be found in YouTube's privacy policy at
https://policies.google.com/privacy?hl=de.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

  • Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there.

The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of standardising the display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

Note on the legally liable party 

Sales tax ID according to § 27 a sales tax law | Tax number @ FA Berlin Prenzlauer Berg: 31/480/03502 
Register authority: Probea | District Office Tempelhof-Schöneberg of Berlin |
Certificate of registration: W0247236 | Rathaus Schöneberg | Freiherr-vom-Stein-Straße 1 | 3rd floor, rooms 3085 to 3089 | 10825 Berlin https://service.berlin.de/dienstleistung/328121/standort/328135/ 
Consumer dispute resolution/universal arbitration centre: We are not willing or obliged to participate in dispute resolution proceedings before a 2 / 4 consumer arbitration board. 
Information according to § 5 TMG: DOM Robert Berlin | Robert Putnis DRB | Bessemerstraße 82 | 10. OG Süd | 12103 Berlin |

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